Key Highlights
- UChicago Medicine partners with Loyal to enhance digital patient engagement.
- Loyal’s Directory Listings solution will manage and update provider and location information.
- Ensures accurate, current information across third-party websites for UChicago Medicine.
- Partnership supports improved patient access and care outcomes.
Source: Business Wire
Notable Quotes
- “Our goal is to help health systems effectively engage with their patients and improve health outcomes, and today, that requires a digital front door.” – Brian Gresh, President at Loyal
- “Through this tool, we are ensuring patients and their families have access to accurate information so that they can easily find a provider at a convenient location and get the care they need.” – Andrew Chang, Vice President and Chief Marketing Officer at UChicago Medicine
SoHC's Take
This partnership between UChicago Medicine and Loyal underscores the growing importance of digital solutions in healthcare. As patient expectations for accessible and accurate information increase, health systems must adopt technologies that ensure their digital presence is up-to-date and comprehensive. Loyal’s Directory Listings solution represents a strategic move by UChicago Medicine to meet these expectations, ultimately enhancing patient satisfaction and health outcomes. This collaboration not only strengthens UChicago Medicine’s digital front door but also positions them at the forefront of healthcare consumerism, where digital engagement is key to maintaining patient trust and loyalty.
