Transcarent’s Snezana Mahon on Reshaping Healthcare

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Recently, Jared S. Taylor virtually sat down with Snezana Mahon, the Chief Operating Officer at Transcarent, to discuss how the company is reshaping the healthcare landscape. Her insights into Transcarent’s mission and the future of healthcare were not only enlightening but also a beacon of hope for what’s to come.

Key Highlights

  • Transcarent aims to revolutionize healthcare, making it accessible and affordable.
  • Snezana Mahon emphasizes the need for a unified weight health platform.
  • Employers balance innovation with concerns over costs and sustainability.
  • Future healthcare will be transformed by AI and pharmacotherapy innovations.

Q&A

Revolutionizing the Healthcare Experience

Snezana kicked off our conversation with a powerful overview of Transcarent’s mission: “Our goal is to revolutionize healthcare. We envision a world where everything you need for health and care is in one accessible, affordable place. That’s the future we’re building.”

Zeroing in on Weight Health

On the topic of weight health, Snezana was clear about the gap Transcarent is aiming to fill: “After 15 years in bariatric care, we saw a glaring need for a comprehensive platform. There’s a huge opportunity to integrate medical and behavioral support in one seamless experience.”

Mission Alignment

For Snezana, everything comes back to Transcarent’s core mission: “We’re focused on delivering the right care, at the right time, without unnecessary costs. It’s about creating real value for both employers and their members.”

Tuning Into Market Needs

Understanding and responding to the needs of the market is crucial for Transcarent. “We listen, we learn, and then we act. It’s about creating solutions that not only work but are embraced and loved by our users,” Snezana emphasized.

Employer Perspectives

Snezana didn’t mince words about the challenges employers face: “There’s a balance to strike between embracing innovation and managing costs. Employers are navigating their excitement for new treatments against concerns over the quick-fix culture and its sustainability.”

The Future is Bright

Looking ahead, Snezana is optimistic about what’s next: “The innovations on the horizon for healthcare are truly groundbreaking. We’re talking about a future where AI, digital engagement, and advanced pharmacotherapies transform patient care.”

Strategic Partnerships

When it comes to growth, Snezana believes in a strategic approach: “Whether it’s building from within, acquiring, or partnering, our decisions are guided by what will most effectively solve the problems at hand and deliver the best care.”

Investment Opportunities

Highlighting investment opportunities, Snezana pointed to specialty drug management and AI as key areas: “The demand for better patient experiences and smarter care delivery is growing. These are the areas ripe for investment.”

Final Thoughts

Snezana Mahon is not just talking about change; she’s actively leading it at Transcarent. With a clear vision and a strategic approach, Transcarent is poised to make significant impacts in healthcare, driven by innovation, accessibility, and quality of care.

Learn More About Snezana

Snezana Mahon currently serves as the Chief Operating Officer at Transcarent, a role she has held since September 2021, bringing over two years of strategic leadership to the innovative health and care experience company. Prior to her tenure at Transcarent, she was the Vice President & General Manager, Care Solutions at Evernorth Health Services from December 2020 to August 2021, where she played a crucial role in managing care solutions. Snezana also boasts a significant tenure of 12 years and 8 months at Express Scripts (now part of Evernorth), where she held various leadership positions, including Vice President of Clinical and Trend Solutions. Her expertise spans across overseeing product strategy, design, and performance management, particularly for Medicare Advantage and Medicare-Medicaid Plans, as well as developing and implementing strategic initiatives and pharmacy programs aimed at achieving cost, quality, and utilization objectives.

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