Key Highlights
- Patterson Dental has teamed up with Vyne Dental to restore insurance claims processing for Eaglesoft users affected by the Change Healthcare cyber incident.
- The partnership offers rapid resolution of insurance claims, real-time eligibility checks, and electronic remittance advice (ERA), free for the first month.
- Customers in need of support can contact Vyne Dental at 866-936-1509 or visit the dedicated webpage for assistance.
Source: Business Wire
Notable Quotes
- “We are fully committed to providing a fast resolution to our customers experiencing this challenge… we have worked diligently with Vyne Dental to provide a rapid solution,” – Tim Rogan, President at Patterson Dental
- “As market leaders in revenue cycle management solutions, we recognize the urgent need to address the challenges our industry faces,” – Steve Roberts, CEO at Vyne
SoHC's Take
Patterson Dental’s strategic move to partner with Vyne Dental underscores the company’s commitment to ensuring business continuity and support for its customers during times of unforeseen disruptions. This collaboration is a testament to both organizations’ dedication to leveraging their expertise to provide solutions that address the immediate needs of dental professionals. By offering a month of free access to their enhanced services, Patterson Dental not only aids in the quick resolution of pending insurance claims but also solidifies its position as a customer-centric organization. This initiative is poised to alleviate the operational stress on dental practices, allowing them to focus on delivering quality patient care without the hindrance of administrative setbacks.
