Key Highlights
- Integration of Augmented Intelligence (AI) with evidence-based clinical frameworks for personalized member engagement.
- Risk-based analytics engine identifies members for prioritized outreach, significantly boosting outreach success rates.
- AI-driven Care Coaching tools improve efficiency and fidelity, leveraging natural language processing and AI for better care outcomes.
Source: Business Wire
Notable Quote
- “We’re achieving unmatched scale and efficiency when it comes to member engagement… delivering measurable evidence of impact and outcomes.” – Brandon LaVerne, CEO at Ontrak Health
SoHC's Take
The Ontrak Advanced Engagement System represents a significant leap forward in the integration of AI within behavioral healthcare. Its comprehensive approach, from risk-based member identification to AI-driven care coaching and provider matching, sets a new standard for personalized, efficient healthcare engagement. The system’s emphasis on evidence-based practices and real-world AI application highlights Ontrak’s commitment to improving healthcare outcomes through technology. With features like the Risk-based analytics engine and Next-Best Action Engine, Ontrak is poised to significantly enhance the efficiency and effectiveness of care delivery. This move not only underscores Ontrak’s role as a pioneer in AI-powered healthcare solutions but also reflects a broader industry trend towards leveraging technology to meet complex healthcare needs more effectively.
