Key Highlights
- Ontrak Health approved as a subcontractor for Community Care Plan to serve Medicaid adults in South Florida.
- New services include Ontrak WholeHealth+ and Ontrak Engage for high-acuity members.
- Ontrak Access to expand specialist availability through NCQA-certified credentialing.
Source: Business Wire
Notable Quotes
- “We are so excited to welcome a new customer to the Ontrak family… We are privileged to have the opportunity to work with Community Care Plan,” – Mary Lou Osborne, President and CCO at Ontrak Health
- “Continuing on our mission to support healthier communities… We are thrilled to deliver these innovative solutions,” – Miguel Venereo, MD, CMO at Community Care Plan
- “We believe the execution of this new contract demonstrates the value of our new portfolio of behavioral health solutions,” – Brandon LaVerne, CEO/COO at Ontrak Health
SoHC's Take
The approval of Ontrak Health as a subcontractor by the Florida Agency for Healthcare Administration marks a significant advancement in Medicaid services in South Florida. This collaboration underlines the growing importance of integrated behavioral health solutions that address both physical and mental health needs comprehensively. Ontrak’s use of AI and telehealth to identify and engage vulnerable populations presents a promising approach to reducing healthcare disparities, particularly for high-acuity members with complex needs. As Ontrak Health initiates this service, its impact on member health outcomes and overall system efficiency will be key indicators of success in the ongoing effort to improve healthcare accessibility and quality for all.
