Key Highlights
- NRC Health introduces next-gen AI products powered by Huey™, the first AI engine for healthcare.
- Acquires Nobl, enhancing real-time patient and employee feedback solutions.
- Partners with Medallia to improve consumer and employee experiences in healthcare.
Source: Business Wire
Notable Quotes
- “Healthcare experiences are human experiences, and the use of technology has often come at the expense of human connections—until now.” — Christophe Louvion, Chief Product and Technology Officer at NRC Health
- “Nobl’s rounding solutions provide patient and employee feedback for leaders to directly act on key issues and improve healthcare experiences in real time.” — Jennifer Baron, Chief Experience Officer at NRC Health
- “The use of this technology offers insights that allow health systems to illuminate and improve what matters most to patients, employees, and the communities they serve.” — Vinitha Ramnathan, Chief Product Officer at NRC Health
SoHC's Take
NRC Health’s introduction of AI-driven solutions at HUB24 marks a significant advancement in healthcare technology, ensuring that the human aspect remains at the forefront. The strategic acquisition of Nobl and partnership with Medallia position NRC Health as a leader in holistic healthcare experience management. These innovations are set to revolutionize how healthcare organizations understand and respond to patient and employee needs, delivering unprecedented value and fostering deeper connections in an increasingly complex healthcare landscape.
