Key Highlights
- System-wide expansion of Laudio’s AI platform at Northwell Health, following a successful pilot at Peconic Bay Medical Center.
- Significant improvements in nurse retention and operational efficiency, with savings exceeding $1 million in six months.
- Laudio’s platform empowers frontline leaders and aligns leadership practices with health system goals, enhancing the team member experience.
Source: Business Wire
Notable Quotes
- “At Northwell, we are continuously innovating to enrich the team member experience at all levels,” – Maxine Carrington, Chief People Officer at Northwell Health
- “Frontline leaders are vital to the functioning of our health system,” – Stephen Bello, Regional Executive Director at Northwell Health’s Eastern Region
- “People are at the heart of any health system’s operations,” – CJ Floros, Chief Operating Officer at Laudio
SoHC's Take
Laudio and Northwell Health’s partnership exemplifies the transformative power of technology in healthcare leadership. By enhancing the capabilities of frontline leaders through AI, they’re not only improving operational efficiencies but also positively impacting nurse retention and employee engagement. This strategic move showcases Northwell’s commitment to innovation and leadership excellence, setting a new standard for healthcare systems worldwide. The system-wide expansion into more than 20 hospitals and over 600 ambulatory sites in 2024 will likely serve as a model for others to follow, demonstrating the substantial benefits of integrating technology with human-centric leadership approaches.
