Key Highlights
- Kate Shields appointed as Chief Customer Officer at mPulse.
- Shields brings extensive experience in digital transformation and customer experience.
- Focus on enhancing customer relationships and service delivery.
- mPulse leverages AI-powered platform for improved healthcare engagement.
Source: Business Wire
Notable Quotes
- “I’m inspired by the company’s focus on empowering health plans with innovative digital solutions that improve the consumer experience and health outcomes. I look forward to building deep relationships with our customers and helping them achieve their engagement goals through best-in-class digital experiences.” — Kate Shields, Chief Customer Officer at mPulse
- “We welcome Kate Shields to the mPulse team as we drive ongoing rapid growth. This role is integral to mPulse’s goal to empower healthcare organizations with digital capabilities that transform how they deliver personalized consumer health journeys.” — Bob Farrell, CEO at mPulse
SoHC's Take
The appointment of Kate Shields as Chief Customer Officer at mPulse marks a significant step in the company’s strategic growth. Her extensive background in digital transformation and customer experience aligns perfectly with mPulse’s mission to enhance healthcare engagement through innovative solutions. By leveraging mPulse’s AI-powered platform, Shields is set to drive customer-centric innovation, strengthening the company’s market leadership in the healthcare industry. This strategic addition underscores mPulse’s commitment to delivering exceptional value and transforming consumer health journeys.
