Key Highlights
- Innovaccer launches Healthcare Experience AI to enhance patient journeys and care personalization.
- AI tools include propensity scoring, AI-driven content, and Access Center CoPilot for efficient patient support.
- Boosts patient engagement, optimizes service delivery, and accelerates revenue growth.
Source: Business Wire
Notable Quote
- “Healthcare has a massive patient experience problem, and we believe technology should make healthcare more accessible and personalized.” — Abhinav Shashank, Co-founder and CEO at Innovaccer
SoHC's Take
Innovaccer’s launch of Healthcare Experience AI marks a major shift in how patient care journeys can be managed, utilizing predictive and generative AI capabilities to meet growing patient demands for a proactive, connected experience. The platform’s AI-driven tools, including advanced propensity scoring and Access Center CoPilot, address critical needs in personalizing patient communication and optimizing service delivery, ultimately leading to better health outcomes and streamlined operations. By integrating these innovations, Innovaccer positions healthcare organizations to better engage patients, improve care quality, and drive operational efficiency, meeting the healthcare industry’s urgent need for intelligent, experience-driven solutions.
