Hackensack Meridian Health to Launch HMH 24/7 AI-Driven Primary Care Solution

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Key Highlights

  • Hackensack Meridian Health partners with K Health to launch HMH 24/7, an AI-powered primary care platform.
  • HMH 24/7 offers seamless virtual and in-person care integration.
  • Patients benefit from personalized care with 24/7 access and a dedicated clinician.
  • The platform integrates with Hackensack Meridian Health’s EMR system, ensuring continuity of care.

Source: Business Wire

Notable Quotes

  • “Our focus on extending our high-quality primary care, leveraging AI-driven technology, and 24/7 care, proves our commitment to open access to primary care in New Jersey.” — Daniel Varga, MD, Chief Physician Executive at Hackensack Meridian Health
  • “We know patients want virtual care, but understanding how to deliver that in the context of a larger health system is where HMH 24/7 stands us apart.” — Robert Garrett, CEO at Hackensack Meridian Health
  • “K Health’s expert clinical AI solution is already live in major health systems across the country, relieving clinical burnout, reducing administrative burden, increasing appointment availability, and improving outcomes.” — Ran Shaul, Co-founder & Chief Product Officer at K Health

SoHC's Take

The launch of HMH 24/7 marks a significant evolution in patient care, emphasizing the growing demand for hybrid models that merge virtual and in-person healthcare. Hackensack Meridian Health is taking a bold step by integrating AI with traditional care models, positioning itself as a leader in improving healthcare accessibility and outcomes. This partnership with K Health not only enhances efficiency by reducing administrative tasks but also empowers clinicians with data-driven insights, improving patient experiences and satisfaction across New Jersey’s largest health network.

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