Best Buy Health and Geisinger are expanding their collaboration to improve in-home care for patients with chronic conditions. Leveraging Geek Squad’s expertise, the partnership aims to deliver, install, and educate patients on remote care management devices, enhancing patient outcomes and experiences.
Key Highlights
- Best Buy Health and Geisinger are intensifying their collaboration to provide better in-home care for patients with chronic conditions.
- Geisinger’s ConnectedCare365 platform, launched in 2021, has enrolled over 1,100 patients for remote patient monitoring.
- Best Buy Health’s platform, Current Health, facilitates the transmission of health data from patients to their Geisinger care team.
- Geek Squad Agents have been trained to deliver, install, and activate remote care devices, reducing setup time and improving patient adherence.
- The program has achieved a 50% reduction in device setup time, a 19% improvement in patient adherence, and an 18% reduction in technical issues.
- Both companies aim to redefine the care experience, leveraging technology and logistics to manage chronic diseases at home.
Source: Business Wire
Notable Quotes
- “The results of our program show that when we combine what Best Buy is known for—technology support and expertise—with Geisinger’s best-in-class care teams… we can make a meaningful difference in the patient and caregiver experience.” – Deborah Di Sanzo, President of Best Buy Health
- “Health care is changing rapidly… Working with Best Buy Health has allowed us to redefine the care experience and drive positive change in how care is provided and received.” – Karen Murphy, EVP, Chief Innovation Officer, and Founding Director of the Steele Institute for Health Innovation at Geisinger
SoH's Take
The collaboration between Best Buy Health and Geisinger exemplifies the potential of integrating technology and healthcare to enhance patient care. By leveraging the expertise of Geek Squad Agents, the partnership aims to streamline the process of setting up remote care devices, ensuring patients can effectively monitor their health from the comfort of their homes. The impressive results of the program so far indicate the potential for such collaborations to redefine the healthcare landscape, making in-home care more accessible and efficient for patients with chronic conditions. As healthcare continues to evolve, such innovative partnerships will be crucial in ensuring patients receive the best care possible.
