Key Highlights
- Hims & Hers launches two new community programs to enhance customer engagement and personalized healthcare experiences.
- The Hims & Hers Health Collective connects customers through an ambassador program, fostering community support and shared wellness journeys.
- The Community Member Council is an exclusive, 15-member advisory group helping shape the future of Hims & Hers’ platform.
- Members gain early access to new products and directly influence product and service development.
- Hims & Hers reinforces its mission to revolutionize healthcare by listening to and empowering its customers.
Source: Business Wire
Notable Quote
“At Hims & Hers, we’re successful when our customers are. The long-term success and wellbeing of each individual customer is at the center of everything we do. By partnering with and listening to our customers’ needs, we are able to make even better improvements to their experience and care. We are not just changing how healthcare works—we are helping to build a system that truly serves the people it was meant to help.” — Mike Chi, Chief Commercial Officer at Hims & Hers
Why This Matters
Hims & Hers is redefining customer-centric healthcare by actively involving users in shaping their experience. The Health Collective fosters peer support and engagement, while the Community Member Council ensures customers have a voice in the company’s future direction. These initiatives strengthen Hims & Hers’ commitment to personalized, accessible healthcare—paving the way for greater transparency, trust, and innovation in the industry.
