Key Highlights
- Hims & Hers launches two new community programs to enhance customer engagement and personalized healthcare experiences.
- The Hims & Hers Health Collective connects customers through an ambassador program, fostering community support and shared wellness journeys.
- The Community Member Council is an exclusive, 15-member advisory group helping shape the future of Hims & Hers’ platform.
- Members gain early access to new products and directly influence product and service development.
- Hims & Hers reinforces its mission to revolutionize healthcare by listening to and empowering its customers.
Source: Business Wire
Notable Quote
“At Hims & Hers, we’re successful when our customers are. The long-term success and wellbeing of each individual customer is at the center of everything we do. By partnering with and listening to our customers’ needs, we are able to make even better improvements to their experience and care. We are not just changing how healthcare works—we are helping to build a system that truly serves the people it was meant to help.” — Mike Chi, Chief Commercial Officer at Hims & Hers
Why This Matters
Hims & Hers is redefining customer-centric healthcare by actively involving users in shaping their experience. The Health Collective fosters peer support and engagement, while the Community Member Council ensures customers have a voice in the company’s future direction. These initiatives strengthen Hims & Hers’ commitment to personalized, accessible healthcare—paving the way for greater transparency, trust, and innovation in the industry.
Related

Hims & Hers Welcomes FDA Veteran to Board, Strengthens Quality Leadership
Key Highlights Deb Autor, former FDA Deputy Commissioner, joins Hims & Hers Board of Directors. Janet Stevens, pharmaceutical quality expert, named Global Head of Quality & Safety. Commitment to clinical excellence, safety, and quality at scale. Leadership team includes industry veterans from Pfizer, AstraZeneca, and Hillrom. Source: Business Wire Notable Quotes “The depth of…

Hims & Hers Expands Into At-Home Lab Testing
Key Highlights Hims & Hers introduces at-home lab testing, empowering personalized healthcare.The company acquires Trybe Labs to support blood draws and whole-body testing.New clinical categories include low testosterone, perimenopause, and menopause support.AI-powered healthcare will leverage de-identified lab data to enhance precision treatments.Launch expected within a year, offering affordable, customized treatments.Source: Business Wire Notable Quote “The healthcare that customers…

Hims & Hers Partners with Hartford HealthCare to Broaden Access to In-Person Healthcare Services
Key Highlights Strategic Collaboration: Hims & Hers Health, Inc. partners with Hartford HealthCare to provide seamless referral to in-person healthcare services.Expanded Healthcare Access: Licensed providers on Hims & Hers can now refer patients to Hartford HealthCare’s network for specialized, in-person care.Enhanced Health Network: This partnership marks a significant expansion of Hims & Hers'…