Our Guest
- Patrick Hawthorne, SVP Pharmacy Network Partners at MedAdvisor Solutions US
In This Episode, We Discussed:
- MedAdvisor’s Role in Medication Adherence: Patrick Hawthorne explains MedAdvisor’s omnichannel tactics for improving patient adherence.
- AI’s Impact on Pharmacy Workflows: How AI automates manual processes, freeing pharmacists for patient care.
- The Virtual Medication Advisor: A groundbreaking AI avatar providing 24/7 patient support.
- Future of AI in Pharmacy: Hawthorne’s vision for AI boosting efficiency and expanding pharmacists’ scope of practice.
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Transforming Medication Adherence with MedAdvisor
In this enlightening episode, Missy Krasner interviews Patrick Hawthorne, SVP of Pharmacy Network Partners at MedAdvisor Solutions US, during the Health Conference. Hawthorne dives into how MedAdvisor has spent over 30 years pioneering patient engagement and medication adherence through partnerships with major pharmacy chains like Walgreens, Rite Aid, and Walmart. By leveraging omnichannel strategies, MedAdvisor ensures patients stay on track with their prescriptions through personalized messages, refill reminders, and caregiver-friendly communications.
AI: The Game-Changer for Pharmacy Efficiency
Artificial intelligence is transforming pharmacy operations. Patrick Hawthorne shares how AI is set to revolutionize processes behind the pharmacy counter. By automating tasks like copay assistance and medication data management, AI liberates pharmacists to focus on clinical programs, immunizations, and patient interactions. This shift promises to elevate patient care and streamline pharmacy workflows.
Meet the Virtual Medication Advisor
MedAdvisor’s innovative virtual medication advisor is a 24/7 digital assistant designed to augment, not replace, the pharmacist-patient relationship. Patients can ask questions about their prescriptions or vaccines anytime, logging interactions directly into their profiles. This tool proves invaluable for rural communities lacking 24-hour pharmacies, ensuring continuous access to expert guidance while reducing pharmacists’ workload.
Patrick Hawthorne’s Vision for AI in Pharmacy
Looking ahead, Hawthorne envisions AI reshaping the pharmacy landscape by optimizing staff efficiency and enhancing patient awareness of disease states. He emphasizes the importance of freeing up pharmacists to work at the height of their profession, ultimately improving adherence and healthcare outcomes.
AI in pharmacy isn’t just a trend—it’s the future. MedAdvisor exemplifies how technology can bridge gaps in healthcare, empowering pharmacists and patients alike.
Guest Information
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