Key Highlights
- Global availability of Mitel’s VCCS, starting with seven European markets.
- Secure and easy-to-use digital video consultations.
- Enhanced integration with healthcare workflows and patient record systems.
- Flexible deployment options: on-premise, private, public cloud, or hybrid.
- Improved patient experience with multimodal interactions.
Source: Business Wire
Notable Quotes
- “Increasing demand for seamless and efficient patient care is compelling healthcare organizations to adopt advanced communications and collaboration solutions that can be strategically integrated into healthcare workflows. Mitel’s VCCS is setting a new standard for deeply integrated solutions across the entire value chain.” — Elka Popova, VP and Senior Fellow at Frost & Sullivan
- “The VCCS platform is built to balance better patient experiences with improved operational efficiency for healthcare providers, illustrating what practical innovation means for Mitel.” — Martin Bitzinger, Senior Vice President, Product Management at Mitel
SoHC's Take
Mitel’s introduction of the Virtual Care and Collaboration Service (VCCS) in Europe marks a significant step in modernizing healthcare communications. The VCCS platform’s ability to integrate seamlessly into existing healthcare workflows while maintaining patient confidentiality and offering flexible deployment options demonstrates Mitel’s commitment to addressing the pressing needs of the healthcare industry. This innovation not only improves operational efficiency but also enhances the patient experience, making it a pivotal development in healthcare technology. As patient expectations rise and healthcare providers face increased pressures, solutions like Mitel’s VCCS are essential for delivering high-quality, patient-centric care.
