Key Highlights
- Press Ganey partners with Charge Health to combat caregiver turnover through a novel mobile game enhancing workplace culture and belonging.
- Charge Health’s platform drives a >10% increase in caregiver satisfaction and a significant reduction in nurse retention costs by $2M.
- Surveys highlight the critical need for connection to purpose as the main reason caregivers leave, a challenge this partnership addresses head-on.
Source: Business Wire
Notable Quotes
- “Press Ganey is committed to working with healthcare providers to improve the caregiver experience,” – Jeff Doucette, Chief Nursing Officer at Press Ganey
- “Surveys from Press Ganey and the AONL have consistently identified lack of connection to purpose as the top reason caregivers leave their roles,” – Kyle Robertson, JD, Founder and CEO at Charge Health
SoHC's Take
The strategic partnership between Press Ganey and Charge Health marks a significant pivot towards addressing the critical issue of caregiver turnover in healthcare. By leveraging Charge Health’s innovative mobile platform, this collaboration not only aims to enhance workplace culture but also significantly impacts retention rates, job satisfaction, and the overall financial burden of turnover. This initiative underscores the evolving landscape of healthcare, where technology and data analytics become central to solving workforce challenges. Importantly, it sets a precedent for how healthcare organizations can adopt creative solutions to foster a more connected and satisfied workforce, directly contributing to improved patient care and organizational success.
