Key Highlights
- Papa introduces SDoH Navigation and Star Enhancement programs, leveraging its network of Papa Pals and technology to improve health plan metrics.
- Configurable solutions aim at specific health plan objectives, aligning with CMS goals to enhance member care and Medicare Star Ratings.
- Proven success in pilot programs, showing significant improvement in care gap compliance rates among members.
Source: PR Newswire
Notable Quote
- “Phase one of our journey at Papa was mobilizing a new compassionate workforce to deliver a new kind of care. We succeeded. Trust is the greatest asset we have in health care. We deploy trusted companions to make sure members follow through on their referrals.” – Andrew Parker, Founder and CEO at Papa
SoH's Take
Papa’s innovative approach marks a significant shift in how health plans can address social determinants of health (SDoH) and improve Medicare Star Ratings. By integrating a human-centric model with their advanced technology platform, Papa is setting a new standard for comprehensive health support services. Their emphasis on trust and the proven effectiveness of their programs in pilot studies highlight the potential for significant impacts on health outcomes and cost reductions. This dual focus on addressing both the immediate social needs of members and the broader objectives of health plans positions Papa as a critical partner in the evolving healthcare landscape, promising to enhance the quality of care and support for underserved populations.
