#51 – Discussing Change Management w/ Hosts Taylor Dunn and Tamara Dhanda

Introduction to the Buzzword: Change Management

Change management in healthcare is a topic that always remains relevant. With the ever-evolving healthcare landscape, organizations are frequently met with the challenge of adapting to new systems, tools, and practices. Taylor Dunn and Tamara Dhanda, from the #NoFilter Healthcare podcast, delve deep into this subject and its implications for modern healthcare institutions.

Challenges of Change Management in Healthcare

1. Fear of the Unknown: Change often sparks apprehension. Professionals may fear redundancy or loss of control. Yet, as Taylor suggests, embracing new systems can often lead to increased efficiency, allowing healthcare workers to allocate their time more valuably.

2. Implementation Woes: Training staff on new software systems can indeed be overwhelming. However, Tamara emphasizes that the right software, combined with effective onboarding, can make this transition smoother.

Overcoming Change Management Hurdles with Uptime Health

Uptime Health’s innovative approach to healthcare software offers solutions to some of the sector’s most pressing challenges:

1. Simplifying Change: Transparent systems, instead of posing threats, can offer chances for employee recognition and growth. Taylor views such transparency as a pathway to progress.

2. Identifying Star Performers: Through Uptime Health’s Task Management Software, many clients have been able to recognize and reward their most efficient and proactive team members.

3. Robust Onboarding Support: Uptime Health’s dedicated onboarding team stands out, offering unparalleled support during the software adoption process. Their systematic approach ensures that clients not only understand the software but also see its value from day one.

The Voice of Experience: What Taylor and Tamara Say

• Taylor Dunn: “Change management is controlled better when you’re working with the vendor hand in hand, understanding needs fully through the process from start to finish.” Uptime Health exemplifies this, ensuring that they remain an active support system for their clients, addressing concerns and queries whenever they arise.

• Tamara Dhanda: Highlighting the importance of community feedback, Tamara encourages potential clients to reach out and ask existing users about their experiences. “Ask people in your community. They’re the ones that will know everything that’s happening because they’re using it.”

Slice of Healthcare Wrap Up

Change, though potentially intimidating, is vital for continuous growth. The healthcare sector is no exception. With the right tools, supportive teams, and open channels of communication, change management in healthcare can not only be navigable but also highly beneficial. Uptime Health stands as a testament to this, offering transformative experiences to its users and fostering an environment of collaboration and support.