Episode Details
On this episode of #NoFilterHealthcare, co-host Taylor Dunn sat down solo with Chris Thompson of Peerlogic.
What you’ll get out of this episode:
- Chris’s journey: From big corporations like Johnson & Johnson to the startup world.
- The role of AI: How PeerLogic’s unique AI module is transforming dental sales.
- The importance of the human touch: Enhancing patient interactions in the age of automation.
- Training with PureLogic: Using the platform for staff training and performance metrics.
- Marketing strategies: Leveraging insights to enhance dental practice marketing.
- The future of dental sales and technology with PeerLogic.
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Introduction
In a recent episode of #NoFilterHealthcare, Taylor Dunn goes solo to interview Chris Thompson, the Senior Vice President of Sales at PeerLogic. They delve into the world of dental sales, the role of AI, and the importance of capturing every patient interaction.
A Warm Welcome
Taylor Dunn kicks off the episode by expressing her admiration for PeerLogic and its contributions to the dental industry. Chris reciprocates the sentiment, highlighting the camaraderie between their respective companies.
Chris Thompson’s Journey to PeerLogic
Chris shares his decade-long experience in dental sales, having worked with giants like Johnson & Johnson and Invisalign. His transition from established corporations to the dynamic startup world was driven by his passion for innovation and the thrill of the startup environment.
The Power of AI in Dental Sales
PeerLogic stands out with its unique AI module that has been trained solely on dental calls. With over 25 million minutes of dental calls analyzed, their AI system identifies high-value opportunities, ensuring dental offices don’t miss out on potential revenue.
The Human Touch in AI
While automation and AI are revolutionizing industries, the human element remains crucial. PeerLogic aims to enhance human interactions, ensuring that dental offices capture every patient interaction, whether inbound or outbound.
Training and Reporting with PeerLogic
PeerLogic’s platform isn’t just about capturing calls. It’s also a valuable training tool. Dental offices can pull specific call types for training purposes, ensuring staff are always at the top of their game. Additionally, the platform offers detailed reporting, providing insights into trends and performance metrics.
The No Filter Moment
In a lighter segment, Taylor nudges Chris to share a “what the heck am I doing” moment from his career. Chris candidly talks about the challenges and rewards of transitioning from a big corporation to a startup, emphasizing the importance of self-belief and resilience.
Marketing Strategies for Dental Practices
Chris emphasizes the importance of ensuring every patient interaction is captured and handled correctly. While he doesn’t claim to be a dental marketing expert, he stresses the significance of leveraging insights from tools like PureLogic to enhance marketing efforts.
Conclusion
The episode wraps up with both Taylor and Chris expressing mutual admiration for each other’s work. As the world of dental sales continues to evolve, companies like PureLogic are at the forefront, ensuring dental offices are equipped with the best tools to succeed.
Thank you to our sponsor UptimeHealth!
At UptimeHealth, the mission is to simplify and predict medical equipment service, purchase, and compliance events for outpatient healthcare providers. UptimeHealth strives to provide exceptional service to our customers by utilizing cutting-edge technology and innovative solutions.
The vision is to become the trusted source for automating the care of the equipment that takes care of us. UptimeHealth is committed to delivering reliable and effective healthcare solutions that enhance patient outcomes and improve the overall healthcare experience.
To learn more about Chris Thompson:
– Chris Thompson’s LinkedIn – Peerlogic –
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