478 – Caroline Hodge, CEO and Co-Founder at Dimer Health

From Patient to Pioneer: Caroline Hodge’s Story

Caroline Hodge, a clinician with 18 years of emergency medicine experience, faced a stage 3 breast cancer diagnosis at 35. Her journey through the healthcare system as both a provider and patient revealed significant gaps in post-discharge care. Inspired to make a difference, she founded Dimer Health to address these challenges, driven by a belief that healthcare should be as accessible and seamless as next-day delivery from Amazon.

Transforming Transitional Care

Dimer Health specializes in providing 24/7 medical support for patients from discharge to full recovery. This transitional care approach bridges the gap between inpatient treatment and follow-up visits, a period often marked by patient vulnerability. With an average follow-up wait time of 29 days in the U.S., Dimer Health ensures intervention within 48 to 72 hours—a critical window for improving outcomes.

The Power of AI in Personalized Patient Care

Dimer Health leverages AI to optimize every step of the patient care journey. By integrating social determinants, medical history, and patient capabilities, AI supports clinicians in risk stratification, care planning, and documentation. However, the human connection remains central, with AI enhancing rather than replacing the provider’s role. The results speak volumes: a 68.7% reduction in readmission rates and a Net Promoter Score (NPS) of 94, an exceptional achievement in healthcare.

Bridging Staffing Shortages and Expanding Capacity

As hospitals face unprecedented staffing shortages, Dimer Health’s transitional care model relieves overextended systems. By focusing on proactive, personalized care during the vulnerable post-discharge period, Dimer defines a new medical specialty: transitional care medicine. Their “transitionists” work exclusively with recovering patients, ensuring no one falls through the cracks.

Patient Stories: Real Impact in Action

Caroline shared inspiring cases highlighting Dimer Health’s impact. One patient, experiencing severe swelling from a blood pressure medication side effect, avoided hospitalization through prompt intervention and personalized care adjustments. Another, recovering alone from knee surgery, found comfort and confidence through Dimer’s around-the-clock support. These stories underscore the importance of transitional care in ensuring recovery and peace of mind.

A Vision for the Future

Caroline Hodge envisions transitional care medicine as an essential part of the healthcare continuum. Dimer Health aims to become the standard link between hospital discharge and outpatient care, ensuring no patient is left unsupported. With rapid growth and a focus on scaling its impact, Dimer Health is setting a new benchmark for patient-centered post-discharge care.

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To learn more about Dimer Health and their groundbreaking work, visit their website or follow their updates on upcoming innovations in healthcare.