#469 – Neal Khosla, Co-Founder & CEO at Curai

Exploring the Future of Virtual Healthcare with Neal Khosla, CEO of Curai

In a dynamic episode of the Slice of Healthcare Podcast, Jared Taylor hosts Neal Khosla, the CEO and co-founder of Curai, to discuss the evolution of AI-powered virtual healthcare. Curai, a leader in the virtual primary care space, is leveraging artificial intelligence (AI) to revolutionize how patients interact with their healthcare providers, making care more accessible, efficient, and personalized.

Curai’s Approach to AI-Powered Care

Khosla succinctly describes Curai as a virtual primary care company that uses AI to assist physicians in delivering more efficient, effective, and engaging care. He emphasizes that the company’s goal is to make high-quality healthcare broadly available through personalized and accessible services. With AI handling many administrative and routine tasks, clinicians can focus on providing meaningful, high-touch care.

One of Curai’s most significant innovations is in patient engagement. Khosla notes that many virtual healthcare services struggle with sustaining patient engagement, which is key to long-term health improvements. Curai uses AI to ensure continuous, meaningful interactions between patients and their healthcare team, extending beyond traditional appointment-based care.

The Evolution of Virtual Care Post-Pandemic

Khosla and Taylor reflect on how the healthcare landscape has shifted since the pandemic. During COVID-19, virtual care became the norm, but as restrictions eased, many reverted to pre-pandemic habits. Khosla believes this isn’t due to a lack of interest in virtual care but rather because the system is still being “done wrong.”

Looking ahead, Khosla predicts that virtual care will shift toward more asynchronous models, allowing for brief, meaningful interactions—what Curai calls a “seven-second interaction”—where AI and clinicians can respond to patient needs on an ongoing basis. This transition would make healthcare more convenient and integrated into daily life, reducing the need for traditional, time-consuming appointments.

AI’s Role in Healthcare Personalization

One of the most exciting aspects of Curai’s work is the personalization of care through AI. Khosla points out that AI’s capacity to understand natural language and gather extensive data on patients allows it to provide highly personalized recommendations. Whether it’s remembering personal details or tracking a patient’s medical history, AI enhances the ability of healthcare providers to offer tailored solutions that improve both the clinical and economic outcomes for patients.

The Road Ahead for Curai

As Curai continues to innovate, Khosla highlights the importance of deepening patient relationships through scalable, AI-driven interactions. The company’s focus is on improving engagement and driving better health outcomes while lowering the costs associated with traditional healthcare models.

Curai’s approach offers a compelling glimpse into the future of healthcare, where AI plays a central role in providing personalized, efficient care on a scale never before possible. Stay tuned as Curai and its visionary leaders like Neal Khosla continue to reshape the industry.