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#439 – Rebecca Schechter, SVP, GM DAX at Nuance (a Microsoft Company)

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Patient Care Innovation - Episode Details

Join us on the latest episode, hosted by Jared S. Taylor! Our Guest: Rebecca Schechter, SVP, GM DAX at Nuance (a Microsoft Company).

What you’ll get out of this episode:
  • Rebecca Schechter’s Background: Rebecca brings a wealth of experience from her role as CEO of Optum Behavioral Health and is passionate about healthcare transformation.
  • DAX Introduction: Dragon Ambient Experience (DAX) is an advanced offering within the Dragon product suite, utilized by over 550,000 clinicians for efficient clinical documentation.
  • DAX Copilot Advancements: The new DAX Copilot enhances ambient recording with generative AI, offering immediate, high-quality SOAP notes creation, significantly reducing clinician burnout.
  • Impact on Healthcare: DAX addresses critical healthcare challenges, including clinician burnout, by enabling more patient-focused care and efficient clinical documentation.
  • Future Outlook: With its integration into Microsoft, DAX is set to expand its capabilities, potentially influencing various healthcare processes and clinician workflows.

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Read About Patient Care Innovation

The Journey of Rebecca Schechter

Rebecca Schechter’s journey in healthcare is marked by a deep-rooted passion for change. Her experience as CEO of Optum Behavioral Health combined with her current role at Nuance, a Microsoft company, positions her at the forefront of healthcare innovation. Her belief in the potential of technology to revolutionize patient care is evident in her enthusiastic adoption of DAX at Nuance.

DAX: A Game Changer in Clinical Documentation

The Dragon Ambient Experience, commonly referred to as DAX, is a significant advancement in the field of clinical documentation. This system, used by over half a million clinicians, moves beyond traditional documentation methods. DAX Copilot, the latest version, leverages ambient intelligence and AI to create SOAP notes in real-time, addressing a major pain point in healthcare – the time-consuming nature of clinical documentation.

Reducing Clinician Burnout and Enhancing Patient Care

DAX’s impact on reducing clinician burnout is monumental. Rebecca notes how DAX enables clinicians to focus more on patient care rather than documentation, citing a case study where clinicians saved an average of 40 minutes a day. This shift not only improves clinician satisfaction but also enhances the quality of patient care, fostering a more attentive and empathetic healthcare environment.

Looking ahead, DAX’s integration with Microsoft’s vast AI capabilities hints at exciting future developments. The potential expansion of DAX into various aspects of healthcare, such as voice biomarkers and clinical pathway optimization, indicates a future where technology seamlessly integrates into the fabric of healthcare, elevating both patient and clinician experiences.

As with any groundbreaking technology, DAX faces challenges, particularly around data privacy and compliance. However, Nuance’s stringent adherence to ethical AI standards and commitment to data protection sets a strong foundation for trust and reliability. With its focus on outcomes and partnership with healthcare giants like Epic, DAX is poised to redefine healthcare documentation and influence broader clinical workflows.

 

WORD FROM OUR SPONSORS:

Our sponsors for this episode are Sage Growth Partners and Quantum Health

 

Sage Growth Partners Thumbnail for digital health use on Slice of Healthcare's website.

Sage Growth Partners accelerates commercial success for healthcare organizations through a singular focus on growth. The company helps its clients thrive amid the complexities of a rapidly changing marketplace with deep domain expertise and an integrated application of research, strategy, and marketing. For more information, please go to www.sage-growth.com & follow Sage Growth Partners on social media – @sagegrowthpartners

Quantum Health's Thumbnail for digital health use on Slice of Healthcare's website

Quantum Health is an award-winning consumer healthcare navigation company that delivers an unparalleled consumer experience based on empathy and trust, enabling employers to achieve industry-leading satisfaction rates and independently validated claim savings. Launched in 1999, Quantum Health’s model is based on years of consumer research and the insights learned from guiding millions of consumers and their providers through their healthcare journey. Visit: https://quantum-health.com/ and follow Quantum health on social media – @Quantum Health

Finally, to learn more about our guest and their company please use the links below:

– Guest’s LinkedIn – Company LinkedIn – Website –

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