#389 – Dr. Muthu Alagappan, Executive Team at Notable Health

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Episode Details

Join us on the latest episode! Our Guest: Dr. Muthu Alagappan, Chief Medical Officer at Notable

What you’ll get out of this episode:

  • Dr. Muthu Alagappan, Chief Medical Officer of Notable Health, discusses the transformative impact of automation and AI in healthcare.
  • Notable Health aims to eliminate administrative waste by automating complex workflows like patient intake and prior authorizations.
  • The healthcare industry faces a labor crisis, making automation an inevitable and essential solution for efficient operations.
  • AI and large language models like GPT are instrumental in offering personalized, concierge-like experiences to patients.
  • Notable Health is working on future projects to make healthcare the most personal and predictive experience for every patient.

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Introduction

In a recent episode of the Slice of Healthcare podcast, host Jared S. Taylor sat down with Dr. Muthu Alagappan, the Chief Medical Officer of Notable Health. The conversation delved into the transformative power of automation in healthcare, the role of AI, and what the future holds for Notable Health. This blog post will summarize the key takeaways from this enlightening discussion.

Dr. Muthu Alagappan’s Background: A Blend of Medicine and Technology

Dr. Alagappan grew up in Houston, Texas, home to the world’s largest medical center, the Texas Medical Center. Influenced by his physician father and the healthcare environment, he was drawn to medicine from an early age. His educational journey took him to Stanford, where he was exposed to the Bay Area’s focus on technology and problem-solving. This blend of healthcare and technology has shaped his career, leading him to his current role at Notable Health.

What is Notable Health?

Notable Health is an intelligent automation platform designed to reduce administrative waste in the U.S. healthcare system. The platform trains digital assistants to automate various workflows, such as prior authorizations, patient intake, care gap outreach, and referral scheduling. By doing so, Notable Health aims to make healthcare operations more efficient and accurate.

The Automation Crisis in Healthcare

According to Dr. Alagappan, the healthcare industry faces a growing labor crisis. With an aging population and a stagnant supply of healthcare providers, automation is becoming an inevitable solution for healthcare systems. Notable Health steps in to automate manual workflows, thereby reducing errors and administrative overhead.

The Role of AI and Large Language Models

One of the most exciting aspects of Notable Health’s work is its use of AI and large language models like GPT. These technologies help in automating complex tasks that require advanced semantic and clinical understanding. For example, they can read through an entire patient’s medical record to offer a personalized, concierge-like experience during various stages of care.

What’s Next for Notable Health?

While Dr. Alagappan couldn’t reveal all the upcoming projects, he did share that Notable Health aims to make healthcare the most personal and concierge-like experience for every patient. They are working on being proactive and predictive about healthcare needs and preferences, leveraging the wealth of data available in medical records.

Slice of Healthcare Wrap Up

The conversation between Jared S. Taylor and Dr. Muthu Alagappan offers valuable insights into the future of healthcare automation. With companies like Notable Health at the forefront, the industry is set to become more efficient, personalized, and patient-centric.

 


WORD FROM OUR SPONSORS:

Our sponsors for this episode are Sage Growth PartnersFlipMD by GoodRX and Quantum Health

 

Sage Growth Partners accelerates commercial success for healthcare organizations through a singular focus on growth. The company helps its clients thrive amid the complexities of a rapidly changing marketplace with deep domain expertise and an integrated application of research, strategy, and marketing. For more information, please go to www.sage-growth.com & follow Sage Growth Partners on social media – @sagegrowthpartners

GoodRX

GoodRx is a company that operates a platform and mobile application providing information and discounts on prescription drugs. It was founded in 2011 with the aim of helping consumers save money on their medication costs. GoodRx acts as a bridge between consumers, pharmacies, and pharmaceutical companies.

The primary function of GoodRx is to aggregate and compare prices of prescription drugs from various pharmacies across the United States. They gather pricing information for both generic and brand-name medications, allowing users to find the most affordable options available to them. The platform provides users with details about drug prices, discounts, and savings opportunities at different pharmacies in their local area.

For more information, please go to https://www.goodrx.com/ & follow FlipMD on social media – @goodrx

Quantum Health is an award-winning consumer healthcare navigation company that delivers an unparalleled consumer experience based on empathy and trust, enabling employers to achieve industry-leading satisfaction rates and independently validated claim savings. Launched in 1999, Quantum Health’s model is based on years of consumer research and the insights learned from guiding millions of consumers and their providers through their healthcare journey. Visit: https://quantum-health.com/ and follow Quantum health on social media – @Quantum Health

To learn more about Notable Health please use the links below:

Notable Health’s LinkedInNotable Health’s Website


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