#372 – Kyle Williams, CEO and Michael Moore, VP, Product Management at MD Revolution

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What you'll get out of this episode:

  • Overview of MD Revolution
  • Key insights that MD Revolution and its customers have learned over time
  • Benefits MD Revolution clients are experiencing
  • Biggest trends in remote care management right now and how to prep/adapt
  • What’s Next

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Overview of MD Revolution

MD Revolution is a remote care management company that aims to improve the patient and care management experience. The company focuses on connecting patients with providers and care teams, primarily focusing on the Medicare population. Despite skepticism about seniors adopting technology, MD Revolution has found that this demographic is willing to use connected devices and engage in text communication when they know someone is monitoring their health data.

Key Insights

One of the key insights MD Revolution and its customers have learned over time is that patient engagement happens over time and at a human connection level. Effective care management doesn’t happen at a single point outside the visit; it’s a series of interactions. Sometimes the information gathered is concrete data measures, and other times it’s more about listening and beginning to hear things a little bit sooner than they might come up in a traditional office visit.

Customer Outcomes

MD Revolution has found that patients will adapt to technologies if they’re simple, easy to use, and if they know that someone is actually watching. Many cardiologists, for example, will prescribe medications and ask patients to take their blood pressure every day. Patients will do this, especially if they know that the physician is watching the data come in on a daily basis and can help them. This feedback loop of small incremental changes in health can add up to big changes in preventing readmissions or out-of-control situations.

One of the biggest barriers to adoption is trust. Practices need to trust a partner like MD Revolution, both from a technology perspective and from a care delivery perspective. They need to have the mindset that remote care management works, that their patients want it, and that it’s not going to be an overburden to their practice.

What’s Next

MD Revolution is focused on continuing to take advantage of the insights from the data they collect and making that actionable for next steps in managing the patient’s experience. They are working to connect the dots between different aspects of care management and are excited about the possibilities as they see these pieces all tie together.

 


WORD FROM OUR SPONSORS:

Our sponsors for this episode are Sage Growth Partners, flipMD and Quantum Health

 

Sage Growth Partners accelerates commercial success for healthcare organizations through a singular focus on growth. The company helps its clients thrive amid the complexities of a rapidly changing marketplace with deep domain expertise and an integrated application of research, strategy, and marketing. For more information, please go to www.sage-growth.com & follow Sage Growth Partners on social media – @sagegrowthpartners

 

GoodRX

GoodRx is a company that operates a platform and mobile application providing information and discounts on prescription drugs. It was founded in 2011 with the aim of helping consumers save money on their medication costs. GoodRx acts as a bridge between consumers, pharmacies, and pharmaceutical companies.

The primary function of GoodRx is to aggregate and compare prices of prescription drugs from various pharmacies across the United States. They gather pricing information for both generic and brand-name medications, allowing users to find the most affordable options available to them. The platform provides users with details about drug prices, discounts, and savings opportunities at different pharmacies in their local area.

For more information, please go to https://www.goodrx.com/ & follow FlipMD on social media – @goodrx

 

Quantum Health is an award-winning consumer healthcare navigation company that delivers an unparalleled consumer experience based on empathy and trust, enabling employers to achieve industry-leading satisfaction rates and independently validated claim savings. Launched in 1999, Quantum Health’s model is based on years of consumer research and the insights learned from guiding millions of consumers and their providers through their healthcare journey. Visit: https://quantum-health.com/ and follow Quantum health on social media – @Quantum Health

 

To learn more about MD Revolution please use the links below:

MD Revolution LinkedInMD Revolution Website 


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