Episode Details - Healthcare IT
Join us this week as Menna Mallipeddi welcome’s guest Matt Runyan, VP, Service Delivery at Mount Sinai Health Systems, as he discusses his job healthcare IT.
What you’ll get from this episode:
- Matt Runyan discusses his journey from the U.S. Army to healthcare IT jobs.
- Insights into Runyan’s innovative responses to the COVID-19 pandemic, enhancing patient care and safety through technology.
- Discussion on the role of ServiceNow in transforming healthcare IT support and improving operational efficiency.
- Runyan’s vision for the future of healthcare, including the potential impact of AI and remote surgery.
- A deep dive into how military experience can shape and inform leadership and innovation in the healthcare technology sector.
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From Paratrooper to Healthcare IT Expert
Initially, Runyan’s extraordinary journey took root in the U.S. Army’s 82nd Airborne Division. It was there that he first grasped the paramount importance of effective communication. Subsequently, these acquired skills became utterly indispensable as he embarked on a new healthcare IT job. Remarkably, he led the charge in deploying innovative technology solutions to enhance both operations and patient care significantly.
Tackling the COVID-19 Crisis with Technology
Notably, a substantial portion of the dialogue centers around Runyan’s strategic response to the COVID-19 pandemic. Moreover, he assumed a pivotal role in rolling out mobile technology solutions, aiming to streamline communication between clinicians and their patients. Consequently, this approach markedly reduced the necessity for physical contact, thereby conserving valuable personal protective equipment (PPE). This initiative did not merely improve patient care; it also played a crucial role in safeguarding the health of medical professionals during the crisis.
ServiceNow: Revolutionizing Healthcare IT Support
Furthermore, Runyan delves into the integration of ServiceNow, a platform that has dramatically simplified IT support within healthcare service environments. Importantly, by empowering clinicians to report issues through a mobile app, ServiceNow has effectively minimized downtime and enhanced the maintenance efficiency of medical equipment. This move underscores Runyan’s unwavering commitment to operational excellence and a focus on solutions that prioritize the customer.
Looking Ahead: The Future of Healthcare IT Services
In addition, the episode concludes with a prospective discussion on how AI and remote surgery could potentially transform care. Additionally, Runyan’s perspectives on the future of healthcare IT underscore the critical need for ongoing innovation and adaptability to address the changing requirements of both patients and healthcare providers.
Conclusion: A Legacy of Innovation and Dedication
To sum up, Matt Runyan’s transition from the military to a leading role in healthcare IT exemplifies the profound impact of technology on the healthcare sector. Through his relentless pursuit of operational efficiency and patient-centric solutions, Runyan has made a significant contribution to the advancement of healthcare IT, thereby setting a new standard for future technological innovations in the field.
This episode is presented by AmplifyMD.
“AmplifyMD immediately connects medical facilities to a large network of
physicians in all of the most essential specialties, including Neurology, Cardiology,
Infectious Disease, Pulmonology and Heme/Onc.” Their mission is access, by becoming
the definitive specialty care platform that connects every medical facility to the specialty
care they need to improve patient outcomes. – https://amplifymd.com/
Learn more about our guests:
Guests LinkedIn: https://www.linkedin.com/in/mlrunyan/
Company LinkedIn: https://www.linkedin.com/company/mountsinainyc/
Company Website: https://www.mountsinai.org/
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