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Our Guests

  • Sara Vaezy, EVP, Chief Strategy & Digital Officer at Providence
  • Lee Schwamm MD, SVP, Chief Digital Health Officer & Associate Dean, Yale New Haven Health System and Yale School of Medicine
  • Missy Krasner, Venture Chair at Redesign Health

In this episode, we discussed behavioral health:

  • Transforming Clinical Documentation: Discussion on ambient documentation technology and its potential to transform clinical note-taking, alleviating administrative burdens for healthcare professionals.
  • Enhancing Patient Services Through AI: Insights into AI’s role in enhancing patient-facing services, including navigation, self-service options, and empathetic communication.
  • The Need for Responsible AI Implementation: Emphasis on the need for responsible AI implementation, considering cost, ethical governance, and the protection of patient trust and data privacy.
  • Future Trends in Healthcare AI: Exploration of future AI applications in healthcare, such as predictive analytics and the incorporation of unstructured data like radiology and genomic information.

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Generative AI in Healthcare – A New Era

The conversation begins with an overview of generative AI and its distinction from traditional machine learning, emphasizing its advanced capabilities in synthesizing novel information and its increasing role in healthcare.

Practical Applications and Impact

The guests explore real-world applications, including ambient listening for documentation, AI-driven patient navigation, and empathetic communication in patient care. They highlight the tangible benefits these technologies bring to healthcare systems, such as enhanced efficiency, improved patient interaction, and reduced workload for healthcare professionals.

Challenges and Ethical Considerations

The dialogue addresses the potential biases and risks associated with AI in healthcare. The guests stress the importance of implementing AI responsibly, ensuring accuracy, and maintaining patient trust. They discuss the delicate balance between leveraging AI’s capabilities and safeguarding ethical standards and data privacy.

The Future of Healthcare AI 

Looking ahead, the guests speculate on the future integration of AI in healthcare, including the potential of unstructured data analysis and edge computing. They contemplate the implications of such advancements for patient care, clinical research, and overall healthcare delivery.

Economic Aspects and Strategic Deployment

The conversation concludes with a discussion on the economic implications of AI in healthcare. The guests emphasize the importance of strategic deployment, balancing investment in AI innovations with the need for cost-effective solutions, particularly in the context of current healthcare challenges.

WORD FROM OUR SPONSORS:

Our sponsors for this episode are Sage Growth Partners and Quantum Health

Sage Growth Partners accelerates commercial success for healthcare organizations through a singular focus on growth. The company helps its clients thrive amid the complexities of a rapidly changing marketplace with deep domain expertise and an integrated application of research, strategy, and marketing. For more information, please go to www.sage-growth.com & follow Sage Growth Partners on social media – @sagegrowthpartners

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Quantum Health is an award-winning consumer healthcare navigation company that delivers an unparalleled consumer experience based on empathy and trust, enabling employers to achieve industry-leading satisfaction rates and independently validated claim savings. Launched in 1999, Quantum Health’s model is based on years of consumer research and the insights learned from guiding millions of consumers and their providers through their healthcare journey. Visit: https://quantum-health.com/ and follow Quantum health on social media – @Quantum Health

Guest Information

Learn more about each guests!

Sara Vaezy

LinkedIn: https://www.linkedin.com/in/svaezy/

Lee Schwamm

LinkedIn: https://www.linkedin.com/in/doctorleeschwamm/

Missy Krasner, Venture Chair at Redesign Health

LinkedIn: https://www.linkedin.com/in/missykrasner/

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